Refund and cancellation policy

Try before you pay

Every shop can use every feature free for 14 days before paying anything, so you can be sure Vyavahr works for you.

Refunds on yearly plans

If you are not happy, tell us within 7 days of paying for a yearly plan and we refund the full amount. After 7 days, yearly plans are not refunded, but you keep using the plan until its end date.

Monthly plans

You can stop a monthly plan at any time: just do not renew it. The month already paid for is not refunded, and the plan runs to the end of that month.

Changing plans

Moving from Pro to Business, or from monthly to yearly, is done on a call: we take only the difference for the time left. Moving down takes effect at your next renewal.

How refunds are paid

Refunds go back to the UPI ID or bank account you paid from, within 7 working days of approval.

How to ask

Call or write to us using the details on the Contact page, with your shop name and the phone number on your account.

Contact

Questions about this page? Use the details on our Contact page.